We've been coming here for well over 10 years. Over the past 6 months or so we have noticed a marked decrease in the service, quality and consistency of the food and, what appears to be, a lack of manger oversight. We used to see managers on the floor all the time, the last four times we've gone there, no management in sight. For instance, tonight was the first time in a long time that I truly enjoyed the Caesar Salad, it was dressed properly and had a flavorful dressing. It seems like everyone is going about the motions but no one is really cares. It used to be a real family atmosphere, staff and patrons, but not so much any more. For past Christmases I have purchased Gift Cards for family and friends, found out tonight that "they", whoever they is, have decided that this year there aren't going to be any gift cards so not only do they lose my business but the business of the people I give the gift cards to. I sure hope they can get it together and bring back the ohana feel or I'll be looking for a new restaurant for my Friday night dates. Bring back the caring attitude and great customer service you used to have.