My boyfriend and I had booked a table here to go for a meal for his birthday. The waiter who took our food order was lovely. The starters were pleasant enough. The problem started with our mains... We had both ordered sirloins, medium rare and two sides each to share. The steaks came and when my boyfriend cut into his, it was very tough and not pink in the middle at all. He cut into the middle of the steak to check and it was not pink either. Mine was cooked fine. We explained to the waiter that it was meant to be medium rare, he grudgingly took it away with no apology. The hostess then came over to advise us that was how this chef cooked his steaks but would get a fresh rare one. I explained that I had ordered my steak the same way and it was cooked much less than my boyfriends. Our shared sides were left, getting cold whilst we waited on his steak coming. The staff were not apologetic at all, in fact one waiter was really particularly rude and also the chef kept coming out and looking over, which made our evening very uncomfortable. Overall it was a really horrendous experience, I left very upset. I've had really good meals in Number 29 previously, however I will not be returning after that experience.