--the chicken was served luke warm --the French fries were cold --and in spite of buying 8 pieces of POOR QUALITY chicken, we were not given even 1 packet of ketchup BUT THE BIGGEST DISTASTER WAS THE NEGATIVE ATTITUDE OF THE SUPERVISOR, PRAB....BESIDES HAVING TO REPEAT MY ORDER THRICE, HIS ACCENT AND DICTION IS PRETTY BASIC AND HE SURELY HAS NIL CUSTOMER SERVICE SKILLS. HE certainly gives Restaurant Brands a BAD name and that does not contribute to the good reputation of the brand!!!