Today 25/3/16 at about 12.50pm, my wife and I visited this restaurant as we wanted to have Japanese BBQ. Though this is not the usual restaurant we normally go for jap BBQ, we decided to give it a try. In less than 10mins we ordered the weekend brunch buffet, i.e. Beef, prawns, vegetables, salmon and rice. About 10mins later, a couple was ushered to the table beside us. Another couple with two kids were ushered to another table beside us 5mins after that. As I witnessed, both families place their orders 5mins later. At 1.20pm, the waitress served the food to the first couple that arrived 10mins later than us. Initially, i thought they ordered different food but when I checked they too ordered the weekend brunch buffet and had some similar food items to what we ordered. I checked with the waitress and she said "sorry the kitchen was jammed up with orders" and walked away. I was astonished!! Yes it's lunch time and the kitchen is busy with orders but isn't it first come first served? Especially so for same or similar orders. We decided to be patient. Then the family of four got served their food and they too ordered the buffet with similar food items that we ordered. That's it!!! We are so pissed and decided to leave. The waitress told us again to be patient for our food but no way and we walked out. This will be the first and last we will even walk into this restaurant!!!