While I've never eaten in person here, I can say from a recent delivery order that this restaurant's customer service needs improvement. I did not get my food until two hours and a phone call later. I live just 3 KM away -- the drive over should take a few minutes tops! The worst part is that after waiting so long for my meal, it arrived inedible. It looked like the boxes had been dropped, or fallen over midway through delivery. Parts of my meal were well mixed with others. The soup was cold, and the sushi/sashimi were both room temperature warm. I ended up tossing the food and asking for a refund, as I did not want to take the risk of eating raw fish which had been improperly handled. Throughout the multiple phone calls, and during the delivery drop off, not once was there an admission of error, or an apology. One can only assume that this shoddy level of customer service shows up at the actual restaurant as well. I won't be visiting to find out.