First for the good: Quiet bar, looks nice in the inside. Great location. Large food portion. The bad: Warm poor tasting beer, food had no flavor and most importantly "terrible service!" The bartender/waitress barely spoke English. Seemed like she was new, confused or both. Didn't know the prices of items. Asked her how much a pint of x beer was and she wasn't sure, said "about 4 pounds." It was 5. Ok.. no worries lets work with her. She served me a warm beer in a cold glass. Tasted terrible. Said nothing about it. Asked her about sodas/coke for my wife. Wanted to know if they offered free refills. She was confused at first then said "yes, they are free." Came back to the bar for a refill. She said it would be 4 pounds. "But you said refills were free" was my response. She seemed confused. "You said sodas/coke had free refills." To which she replied "oh yeah" and began pouring what I assume was soda water into a glass. Said to her "wait not that.. coke." This whole time behind her was a man on the phone. Not sure if he was just a worker, manager, owner. But with no introduction he stepped in and said "if you want a free refill go to a McDonalds." Wow.. really guy.. I wasn't going to argue with him and ruin my trip but the rude remark was not needed. No sense of customer service.