The restaurant was neat and clean with friendly staff, but the waiting time for the food was exceedingly long. For lunch time bento sets for 2 adults, we waited over 40 mins. There were other customers also waiting ahead of us, so it was not just our order or if it was forgotten...it just takes that long. For the food, it was not too bad, but it was nothing more special than other Japanese places that serve similar menu but takes half the time to prepare. Listening to their conversation in Japanese, it appears that the kitchen staff keeps forgetting items in the set and the hall manager keeps sending things back that delays the order. Hence, I cannot give higher ratings for this place.