To my utter disgust, during lunch found long hair stand in food! So as not to disgust other diners i took my plate aside and beckoned the restaurant manager, and brought it to his attention. His reaction was apologetic, but not empathetic. He offered to change plate and food, but ofcourse i would not eat any more as i clearly did not trust their hygiene levels. Later the F&B Director came by (probably summoned by Restaurant Mgr - i did not ask to see him) and asked me what happened!! I thought he should have come prepared instead having me re-run the disgusting experience. Anyway, after my explanation, the F&B Director's says "sir, you know, it happens"!! Really?? His so very casual approach and response according to me was most disgusting. I had to end the discussion then and there.