Its a terrible thing when a favourite place suffers from such a terrible drop in standards. Orto Trading Company was for a long time, a fantastic addition to the Surry Hills dining scene. The service was friendly, the menu inventive and the location was welcoming. Unfortunately, thats no longer the case. I wonder whether it has recently changed hands as the change was so distinct. We had breakfast last Saturday and from the moment we arrived it was clear that something was different. Despite 4 serving staff wandering around the bar area and to and from the kitchen, no-one greeted us or offered us a menu or a seat. Eventually, one of the staff behind the counter making coffee nodded to us and told us to wait and that we would be served shortly. After waiting another minute or so waiting at the entrance, we walked in to the restaurant, grabbed some menus and then seated ourselves outside. We then waited for a few more minutes, while someone that arrived after us was seated, given menus, cutlery and had their orders taken. We managed to grab the attention of the waitress to order coffee (which when it turned up was a little weak tasting watered down). The waitress didn't notice that we didn't have salt and pepper, water, cutlery or napkins, so we had to ask for them. We both ordered the "Hash 2.0", which promised a modern version of a delicious cooked hash breakfast with "Berkshire ham". Unfortunately, what we received was nothing like its description. The "Berkshire ham" was store-bought processed ham; the avocado was two tiny dollops of avocado on a bed of rocket; the "hash" was a smattering of small nuggety (and I think processed) hash browns and a poached egg. To say the meal was disappointing would be an understatement. It was bland, light on ingredients and nothing like the description in the menu. We both left hungry and had to buy something else to eat on the way home. Throughout this experience, we observed the staff (and there were more than were needed for t