I used to love coming to Stonefire Grill but the Chatsworth location just cant cook our tri tip correctly to save their own lives!!!! I ask for Medium Rare every single time and I either get meat so undercooked and red inside that it is red or RAW or meat so overcooked that there is no hint whatsoever of any pink or juice in the middle!!! What in the world is wrong with the cooks at this location that they just cant figure out what medium rare is?!?!?!?! And the worst part is, apparently the management doesn't care in the least as I have complained twice before and the same problem is still occurring!!! Why not get a chart and post it in the kitchen with pictures of what Rare, Medium Rare, Medium, and Well Done look like as well as the temperatures for each so that the cooks know how to cook people's tri tip the way they want it???? Is it really that hard to get someone's order right the first time??? Is cooking a person's meal the way they want it really rocket science for the cooks at Chatsworth??? The garlic lemon chick is delicious. The quinoa is really good, the BBQ chopped salad is good, so why cant they just figure out how to cook the Tri Tip correctly so I can enjoy my meal without having to send it back to have the meat cooked correctly?!?!? The Chatsworth location is also FILTHY as all get out as well. We sat out on the patio area and there were napkins, silverware, straw wrappers and food all over the floor!!!! I sat there and watched the bussers clear the tables and leave the trash on the floor for over a half an hour!!! I watched the hostess seat people over and over at tables that had all sort of trash underneath them!! I watched one hostess pick up a fork off the floor and instead of taking it into the back to be washed or giving it to a bus boy, she simply set the dirty fork down on a table and that is where it stayed while they sat someone down at the table!!! I guess the bottom line here is that management just doesn't care about putting forth a cl