We stayed at the Ritz-Carlton and dined/snacked in the Lobby Bar several times over the course of our visit. Service was always pleasant, food (we had the mezze and olives for a late lunch) and wine good. The prices are always high, but expected. The bar is spacious, and has various seating arrangements, including an area where one can pull up ottoman like footstools to sit with friends sitting on a couch. Can you see where I am going with this? One of the lovely waitresses took my order, turned around, walked a few paces and fell over the low stool, smacking her knee and breaking a few glasses. I felt very sorry for her, and so did not complain when her replacement brought me a glass of pinot noir instead of pinot grigio. Much later, someone must have noticed the mix-up, as I received my glass of pinot grigio. I also noticed the manager eying the footstools, so perhaps by now they have disappeared.