The food at Panera is always pretty good. It has always been in all locations I've eaten at. Now the people there are rude and act like they don't want to work. I asked for a plastic fork and not only did they grab it from the part you eat but when I asked for another one, they didn't want to give it to me because I already had asked for one. Really? I didn't know employees were charged for giving customers plastic forks? Hmm. I'll go further to eat at another Panera for way better service thank you very much.