Dan Dan's may look like any other shopping centre cafe but it is their great service and abundance mentality that sets them apart. We have coffee here just about every week and it is really good. They have the usual loyalty program but theirs provides every 7th coffee for free and they include a free biscuit. But we go because the coffee is good. Better yet they have great service. Just today, my father-in-law spilt his coffee and they had no problem replacing it free of charge. This was completely unexpected and greatly appreciated. We continue to return to Dan Dan's as it remains one of the best coffee spots in the crowded Moonee Ponds cafe scene.