First impressions matter greatly and what I noticed upon entering Shutters was the too-somber mood inside the restaurant. It's intimate, probably, but a little on the gloomy side. Lackluster ambience aside, I actually thought the food was good. I don't exactly remember the name of the dish I ordered but it involved a cut of a snapper fish and vongole sauce and it wasn't a disappointment. My husband ordered some chicken dish with potatoes and I thought it was okay, too. We actually liked the open kitchen concept as it was fun to watch the chef and kitchen staff in action. The staff was quite nice and attentive and we thought we were treated very well. Overall, I would say that Shutters is on the high side of average because of all the positives I've mentioned, but I feel that something can still be done about the ambience.