I tried plenty of asian cuisine restaurants here in Egypt and abroad and love the taste and consistency of southern and southeastern asian food, so one day me and my friends wanted to try something new in alexandria and I came out with the idea to check out bamboo due to a friend's recommendation.. first of all the location is new after a relocation and somehow still "hidden". We arrived after calling the restaurant and they helped us a lot in instructions, they even called back several times to see where we are until we arrived. We ordered food for 4 people with a good help from the waiter who described everything well, the atmosphere was good and creative but not that special, the problem was the food itself, it took more than 40 minutes to arrive and begin with the side dishes first!!! And another 20 minutes for the dishes to arrive and one of the main dishes came just before we leave, the waiter told us the delay was due to the "old" cook who "works alone", and argued (eventually in a not-so-friendly tone)that we should have called earlier before we came to prepare the food, I don't know if it is a logical reason knowing that it's our first visit in this place and we don't have to know that we should "reserve food" prior of arriving, I do that when I go to busy restaurants not a small one with only 2 busy tables!!!! In a scale of five I would gave it: Place/location: 4.5 Service: 3 Food: 3.5 Atmosphere: 4 Cleanliness: 4.5 Value over quality: 3.5 Final words, the place and the idea has good potential, but needs to be managed better.