Probably the worst service I've been to anywhere. First of all its the biggest rip off, over priced coffee that taste bland... And on top of that, the service was horrible. If you ask for a tea you get only 1/3 of the kettle with hot water, if you ask for more hot water, you'll get an angry stare down with a "it's not possible" not a no but "not possible" so i suggest you head down stairs for a starbuck where the coffee is expensive but at least worth it....