Was there last sat for dinner. As this is our first time patronising this outlet, we are not aware of their electronic menu system. We seated ourself at the table and waited for the server to take our order. No one attended to us. So we waved for attention and finally someone came over to tell us we shoulld order through the Ipad. We felt that they should orientate us instead of assuming that we are aware of it. Also where to obtain the cutlery which is hidden at the side of the table. When we request for sauces,, we were told to help ourself at the sauce counter. So, we assume that there should not be a 10% service charge as everything we did ourself (like at macdonalds). So when the bill came, we were surprised that there is a 10% service charge when no service is rendered.